The Basics
Call Handling
You'll have complete control over how calls go in and out of the system. Route calls to different teams. Provide automated menus. Deal with calls for staff who are busy or unavailable. Forward out of hours to calls to voicemail and mobiles. Whatever behaviour of call handling your customers need you'll be able to provide it.
Choice of Handsets
Our systems are compatible with a wide range of handsets. You'll be able to suit customers on a budget as well as those looking for more advanced features. From basic handsets that contain just the essential call tools to high end units containing the latest in video calling.
Call Recording
At the click of few buttons you can get full recording of all calls. All recordings are securely stored in our customer portal for you to download when you need to. A great feature for staff training and customer service.
Call Centre Features
If your customers are running a call centre we can help you provide the solutions for that. All our systems integrate with wall boards for displaying real time information. Detailed metrics can be made available to your customer on staff performance and call volumes. Enable your customers to run an efficient and modern call centre without the cost of bespoke call centre systems.