Tag: VoIP

Tag: VoIP

Benefits of VoIP Call Centres for Small-Medium Businesses
Image 15th September 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Traditional, landline-based, call centres can be very expensive to run, which for years made them an exclusive advantage for large companies that could afford such extra expenses. This is no longer the case. New VoIP technology has allowed modern businesses of all sizes to enjoy a call centre solution at a very affordable price. VoIP
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VoIP Shared Telephone Directory
Image 31st August 2018 Business,Guide,Troubleshooting,VIPVoIP VIP VoIP Website Admin

A VoIP shared phone directory is a very useful feature that allows you to create a phone book that includes all the contact details of your customers and employees and share it with all the telephone devices that are connected to your VoIP system. Thus, all your employees will have immediate access to this phone
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What is VoIP Click-to-Call feature?
Image 15th August 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

VoIP click-to-dial or click-to-call feature is a form of web-based communication by which a user clicks directly on a phone number written on a website page and immediately places a call. This feature has evolved to facilitate communications between people and allows them to call any number they find online easily without the need to
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VoIP and 999 calls – The full story
Image 31st July 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

One of the advantages of Voice Over IP telephony (VoIP) is that it’s not linked to a specific location. You can choose any geographical number for your business no matter where you are actually located and your clients will be able to reach you paying only the standard fees of a local call. Unfortunately, this
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Is VoIP legal around the world?
Image 15th July 2018 Business,Guide,Telecoms VIP VoIP Website Admin

There’s no doubt that VoIP’s popularity is increasing on a daily basis. People from around the world are using famous VoIP applications such as Viber and WhatsApp to send messages and call their friends and beloved ones. However, despite the limitless features of VoIP, you’ll be surprised to know that it’s blocked in many countries around
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VoIP Jitters – Can you defeat them?
Image 30th June 2018 Business,Infographic,Telecoms,Troubleshooting,VIPVoIP VIP VoIP Website Admin

There is no doubt that VoIP telephony is one of the greatest inventions in the telecommunication industry. It has helped to save a lot of money for today’s businesses while offering them endless features and more possibilities. However, VoIP users sometimes experience poor voice quality or what we call “jitters”. So, what are jitters and how
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VoIP Virtual Conference Calls
Image 15th June 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Time management is key to the success of any business no matter what industry you work in. Many businesses today are using VoIP, especially those working in multiple locations or with remote workers, due to its countless features that offer swift solutions and advanced tools to help them improve their productivity and facilitate every day’s
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Purchased on-Premise, Managed or Hosted VoIP
Image 31st May 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

If you decided to join the technology of the future and use a VoIP telephone system in your business, the first thing that you’ll need to choose is whether you need a purchased on-premise, managed or hosted VoIP system. In this article, we will explain the pros and cons of each type to help you
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Can I use my smartphone as an office extension with VoIP?
Image 15th May 2018 Business,Infographic,VIPVoIP VIP VoIP Website Admin

It’s very common nowadays for people to work outside of their offices, whether because the nature of their job requires that they work in the field, or need to work from home, or even attending a meeting in a different location. They need the right technology that can facilitate their daily tasks and give them
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VoIP call recording – GDPR and PCI implications
Image 18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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