Tag: IVR
Tag: IVR
Five Signs You Need a VoIP System
When was the last time you used a landline to make a call? A simple question that quickly and undoubtedly tells you one truth: Landlines are coming to an end. These wired telephones that once were a great solution have become unpractical in a world where everyone seeks flexible and convenient solutions. Today, more and
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Integrated Automated Voice Response – advanced IVR solutions
What is Integrated Automated Voice Response? Integrated Automated Voice Response is a new IVR technology that allows a computer to interact with incoming calls using a very high quality synthesised voice to read out data which is generated by your business management system. An example for this is the automated booking system for minicab operators;
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VIP VoIP Auto-Attendant – a simple IVR solution
A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right extension without the need for a human operator. This could be something like “Thank you for calling VIP VoIP. Press 1 for customer service, press 2 to make a sales
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