Tag: GDPR

Tag: GDPR

VoIP call recording – GDPR and PCI implications
Image 18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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GDPR & VoIP: Here’s what you need to know
Image 16th February 2018 Business,Guide,Infographic,VIPVoIP VIP VoIP Website Admin

What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national legislations into one EU law. The legislation would be applicable to all businesses that handle any EU nationals’ data no matter where
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