Tag: GDPR

Tag: GDPR

call recording gdpr and pci implications
VoIP call recording – GDPR and PCI implications
18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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GDPR
GDPR And VoIP: Here’s what you need to know
16th February 2018 Business,Guide,Infographic,VIPVoIP VIP VoIP Website Admin

In this VIP VoIP blog, we outline what will happen with GDPR and VoIP once the new GDRP rules come into force. What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national
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