Tag: cloud phone

Tag: cloud phone

Is Your Telephone System Ready for The Christmas Holidays?
Image 21st December 2018 Business,VIPVoIP VIP VoIP Website Admin

Christmas is almost upon us and for any of you operating businesses over the Christmas holidays and New Year, you will already know how important it is that your customers are looked after in terms of sales and support. A robust telephone solution should be firmly on your Christmas wish list this year! How VoIP
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Is VoIP Suitable for Small Businesses?
Image 10th December 2018 Business,Guide VIP VoIP Website Admin

If you are a small business, you have probably already looked into VoIP and might be considering your telephony choices. You must have heard about the cost savings and benefits that VoIP can bring but may be wondering if they’re applicable to your small business, which may be a single site? We have good news;
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Why VoIP For Your Business?
Image 3rd December 2018 Business,Guide VIP VoIP Website Admin

If you’re on our website, the chances are that you already know what VoIP is and just want a little bit more information on the systems available or why VoIP is better than analogue phones. Read on to discover the many benefits of VoIP and why you should consider updating your existing solution. What is
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Five Signs You Need a VoIP System
Image 15th November 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

When was the last time you used a landline to make a call? A simple question that quickly and undoubtedly tells you one truth: Landlines are coming to an end. These wired telephones that once were a great solution have become unpractical in a world where everyone seeks flexible and convenient solutions. Today, more and
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Benefits of VoIP Call Centres for Small-Medium Businesses
Image 15th September 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Traditional, landline-based, call centres can be very expensive to run, which for years made them an exclusive advantage for large companies that could afford such extra expenses. This is no longer the case. New VoIP technology has allowed modern businesses of all sizes to enjoy a call centre solution at a very affordable price. VoIP
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VoIP Shared Telephone Directory
Image 31st August 2018 Business,Guide,Troubleshooting,VIPVoIP VIP VoIP Website Admin

A VoIP shared phone directory is a very useful feature that allows you to create a phone book that includes all the contact details of your customers and employees and share it with all the telephone devices that are connected to your VoIP system. Thus, all your employees will have immediate access to this phone
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VoIP Jitters – Can you defeat them?
Image 30th June 2018 Business,Infographic,Telecoms,Troubleshooting,VIPVoIP VIP VoIP Website Admin

There is no doubt that VoIP telephony is one of the greatest inventions in the telecommunication industry. It has helped to save a lot of money for today’s businesses while offering them endless features and more possibilities. However, VoIP users sometimes experience poor voice quality or what we call “jitters”. So, what are jitters and how
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Purchased on-Premise, Managed or Hosted VoIP
Image 31st May 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

If you decided to join the technology of the future and use a VoIP telephone system in your business, the first thing that you’ll need to choose is whether you need a purchased on-premise, managed or hosted VoIP system. In this article, we will explain the pros and cons of each type to help you
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How to setup Auto-Attendant extensions
Image 3rd April 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right extension without the need for a human operator. This could be something like “Thank you for calling VIP VoIP. Press 1 for customer service, press 2 to make a sales
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Integrated Automated Voice Response – advanced IVR solutions
Image 30th December 2017 Business,VIPVoIP VIP VoIP Website Admin

What is Integrated Automated Voice Response? Integrated Automated Voice Response is a new IVR technology that allows a computer to interact with incoming calls using a very high quality synthesised voice to read out data which is generated by your business management system. An example for this is the automated booking system for minicab operators;
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