VoIP For Dummies – Part 1

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Voip For Dummies
VoIP For Dummies – Part 1
13th March 2018 Business,Guide,Telecoms VIP VoIP Website Admin

VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook
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GDPR
GDPR And VoIP: Here’s what you need to know
16th February 2018 Business,Guide,Infographic,VIPVoIP VIP VoIP Website Admin

In this VIP VoIP blog, we outline what will happen with GDPR and VoIP once the new GDRP rules come into force. What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national
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Track performance
Track the performance of your sales and service teams with VoIP
30th January 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard
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7 Ways voip will boost your marketing
7 Ways VoIP will boost your marketing strategy
24th January 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
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Integrate voice response
Integrated Automated Voice Response – advanced IVR solutions
30th December 2017 Business,VIPVoIP VIP VoIP Website Admin

What is Integrated Automated Voice Response? Integrated Automated Voice Response is a new IVR technology that allows a computer to interact with incoming calls using a very high quality synthesised voice to read out data which is generated by your business management system. An example for this is the automated booking system for minicab operators;
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Simple IVR Solution
VIP VoIP Auto-Attendant (Digital Receptionist)
18th December 2017 Business,Infographic,VIPVoIP VIP VoIP Website Admin

A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right extension without the need for a human operator. This could be something like “Thank you for calling VIP VoIP. Press 1 for customer service, press 2 to make a sales
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Call Hunting
VoIP call hunting
6th December 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
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Setup call hunting
How to setup call hunting on the VIP VoIP system
15th November 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

How To Set Up Call Hunting: Step By Step To setup a new Hunt Group, sign in to your VoIP online control panel and click on the “Add new hunt group” button. You’ll then see the below window in which you’ll choose on what extension the hunt group will be activated and the name of
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Improve Staff Training
How can I improve staff training with VoIP?
31st October 2017 Business,Telecoms VIP VoIP Website Admin

VoIP offers many useful features that facilitate daily work and reduce time wasted within the company. There are four main features that are designed to help you train your staff and develop the way they handle calls from your clients. These features are: Monitoring, whispering, barge and recording. How To Improve Staff Training With VoIP
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Using a laptop
Using a laptop to make a call through VoIP
16th October 2017 Business,Guide,Telecoms VIP VoIP Website Admin

When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your office, use a small application installed on your mobile or your tablet, or simply use your PC or laptop to make calls. Here are two pieces of advice to get
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