Customer Enquiry
First Contact provide specialist software for companies who run customer contact centres. We provide agents with clear and intuitive paths through calls, collecting relevant data and supporting their CRM and Line of Business activities along the way.
Hatsoff Software specialise in software project management. We have a wide range of experience developing and managing technical solutions for the Construction, Telephony and Health Care industries.
Autocab
ConnectWise Manage
The Connectwise Manage integration allows a reseller to automate their generation of invoices to their voip customers. We have a simple reconciliation process so that each month they can quickly and easily invoice their customers for the voip services they consume.
Actionstep
The Action Step integration allows click to dial from within Action Step. We can also automatically log calls and call recordings against clients to aid with billing and case management.
Tyresoft
Tyresoft is a one-stop complete business management system for the tyre and automotive industry. Their easy-to-use, flexible software seamlessly integrates your accounts, sales, stock and marketing functions into one secure, cloud-based platform for easier, more effective management of your business.
The Tyresoft integration from VIP VoIP allows call popping of customer records within the Tyresoft software.