Category: VIPVoIP

Category: VIPVoIP

smartphone as an office extension
Can I use my smartphone as an office extension with VoIP?
15th May 2018 Business,Infographic,VIPVoIP VIP VoIP Website Admin

It’s very common nowadays for people to work outside of their offices, whether because the nature of their job requires that they work in the field, or need to work from home, or even attending a meeting in a different location. They need the right technology that can facilitate their daily tasks and give them
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call recording gdpr and pci implications
VoIP call recording – GDPR and PCI implications
18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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GDPR
GDPR And VoIP: Here’s what you need to know
16th February 2018 Business,Guide,Infographic,VIPVoIP VIP VoIP Website Admin

What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national legislations into one EU law. The legislation would be applicable to all businesses that handle any EU nationals’ data no matter where
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Track performance
Track the performance of your sales and service teams with VoIP
30th January 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard
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7 Ways voip will boost your marketing
7 Ways VoIP will boost your marketing strategy
24th January 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
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Integrate voice response
Integrated Automated Voice Response – advanced IVR solutions
30th December 2017 Business,VIPVoIP VIP VoIP Website Admin

What is Integrated Automated Voice Response? Integrated Automated Voice Response is a new IVR technology that allows a computer to interact with incoming calls using a very high quality synthesised voice to read out data which is generated by your business management system. An example for this is the automated booking system for minicab operators;
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Simple IVR Solution
VIP VoIP Auto-Attendant – a simple IVR solution
18th December 2017 Business,Infographic,VIPVoIP VIP VoIP Website Admin

A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right extension without the need for a human operator. This could be something like “Thank you for calling VIP VoIP. Press 1 for customer service, press 2 to make a sales
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Call Hunting
VoIP call hunting
6th December 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
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Setup call hunting
How to setup call hunting on the VIP VoIP system
15th November 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

How To Set Up Call Hunting: Step By Step To setup a new Hunt Group, sign in to your VoIP online control panel and click on the “Add new hunt group” button. You’ll then see the below window in which you’ll choose on what extension the hunt group will be activated and the name of
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Software Partner
Software Partner: First Contact
20th September 2017 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

First Contact is a specialist VoIP software partner ideal for companies that run customer contact centres.  It provides agents with clear and intuitive paths through calls, collecting relevant data and supporting their CRM and Line of Business activities along the way. The VoIP software partner also provides management visibility to monitor agent and campaign performance;
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