Category: Telecoms

Category: Telecoms

Track performance
Track the performance of your sales and service teams with VoIP
30th January 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard
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7 Ways voip will boost your marketing
7 Ways VoIP will boost your marketing strategy
24th January 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
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Call Hunting
VoIP call hunting
6th December 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
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Setup call hunting
How to setup call hunting on the VIP VoIP system
15th November 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

How To Set Up Call Hunting: Step By Step To setup a new Hunt Group, sign in to your VoIP online control panel and click on the “Add new hunt group” button. You’ll then see the below window in which you’ll choose on what extension the hunt group will be activated and the name of
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Improve Staff Training
How can I improve staff training with VoIP?
31st October 2017 Business,Telecoms VIP VoIP Website Admin

VoIP offers many useful features that facilitate daily work and reduce time wasted within the company. There are four main features that are designed to help you train your staff and develop the way they handle calls from your clients. These features are: Monitoring, whispering, barge and recording. How To Improve Staff Training With VoIP
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Using a laptop
Using a laptop to make a call through VoIP
16th October 2017 Business,Guide,Telecoms VIP VoIP Website Admin

When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your office, use a small application installed on your mobile or your tablet, or simply use your PC or laptop to make calls. Here are two pieces of advice to get
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Software Partner
Software Partner: First Contact
20th September 2017 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

First Contact is a specialist VoIP software partner ideal for companies that run customer contact centres.  It provides agents with clear and intuitive paths through calls, collecting relevant data and supporting their CRM and Line of Business activities along the way. The VoIP software partner also provides management visibility to monitor agent and campaign performance;
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Business start-up advice
Business Start up advice
26th June 2017 Business,Telecoms VIP VoIP Website Admin

Not everyone can be an expert on connectivity and communications products,and when you’re focusing on your business there isn’t often the time to explore all the elements of communications. However, when it comes to communications it’s important to understand the basics in order to help you get your business moving in the right direction. Setting
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Sales Pitch
VoIP Sales Pitch
26th April 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

Do you want to be a VoIP reseller or VoIP dealer, but don’t know where to start? Here’s our sales pitch guide to help you give it your all when your selling VoIP to potential customers. Remember the type of business you are selling VoIP to, understanding their needs and know what’s important to them. On
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History of telephony
The History of Telephony
27th March 2017 Infographic,Telecoms VIP VoIP Website Admin

The History of Telephony- Infographic Transcript The Early Years 1876- The first telephone was invented by Alexander Graham Bell after he gained a patent of it earlier that year. 1915- Alexander Graham Bell makes the first transcontinental call from New York to Thomas Watson in San Francisco 1919- Bell’s system companies starts to install rotary
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