Category: Telecoms

Category: Telecoms

Womens Day
International Women’s Day: Focus on Marian Croak
5th March 2019 Telecoms VIP VoIP Website Admin

  Voice over Internet Protocol, or VoIP, is something we take for granted, but like all innovations, it came from somewhere, and someone. That someone is Marian Croak. To celebrate International Women’s Day on 8 March, in in recognition of women’s achievements in technology and business, today we are focusing on this remarkable individual. Who
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Preventing Nuisance Calls with VoIP
26th February 2019 Telecoms,Troubleshooting VIP VoIP Website Admin

  Nuisance telephone calls cause individuals, and businesses, inconvenience and even distress. It can also be the case that business nuisance calls are not just incoming, but also outbound, if employees make certain calls that can be both unnecessary and costly for companies. Fortunately, one of the key benefits of using a VoIP system, is
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VoIP Call Centres
Benefits of VoIP Call Centres for Small-Medium Businesses
15th September 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Traditional, landline-based, call centres can be very expensive to run, which for years made them an exclusive advantage for large companies that could afford such extra expenses. This is no longer the case. New VoIP technology has allowed modern businesses of all sizes to enjoy a call centre solution at a very affordable price. VoIP
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VoIP 999 Calls
VoIP and 999 calls – The full story
31st July 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

One of the advantages of Voice Over IP telephony (VoIP) is that it’s not linked to a specific location. You can choose any geographical number for your business no matter where you are actually located and your clients will be able to reach you paying only the standard fees of a local call. Unfortunately, this
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Map
Is VoIP legal around the world?
15th July 2018 Business,Telecoms VIP VoIP Website Admin

There’s no doubt that VoIP’s popularity is increasing on a daily basis. People from around the world are using famous VoIP applications such as Viber and WhatsApp to send messages and call their friends and beloved ones. However, despite the limitless features of VoIP, you’ll be surprised to know that it’s blocked in many countries around
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VoIP Jitters
VoIP Jitters – Can you defeat them?
30th June 2018 Business,Infographic,Telecoms,Troubleshooting,VIPVoIP VIP VoIP Website Admin

There is no doubt that VoIP telephony is one of the greatest inventions in the telecommunication industry. It has helped to save a lot of money for today’s businesses while offering them endless features and more possibilities. However, VoIP users sometimes experience poor voice quality or what we call “jitters”. So, what are jitters and how
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virtual conference calls
VoIP Virtual Conference Calls
15th June 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Time management is key to the success of any business no matter what industry you work in. Many businesses today are using VoIP, especially those working in multiple locations or with remote workers, due to its countless features that offer swift solutions and advanced tools to help them improve their productivity and facilitate every day’s
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call recording gdpr and pci implications
VoIP call recording – GDPR and PCI implications
18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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Voip For Dummies
VoIP For Dummies – Part 1
13th March 2018 Business,Guide,Telecoms VIP VoIP Website Admin

VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook
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Track performance
Track the performance of your sales and service teams with VoIP
30th January 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard
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