Category: Telecoms

Category: Telecoms

TCP or UDP – Which protocol does VoIP use?
Image 16th October 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

When it comes to telephone systems and the future, landlines are already out of the competition. VoIP is an advanced telephony that allows its users to make calls over the internet without the need of traditional landline networks. To do so, VoIP converts analogue data in to packets and then sends it over the internet
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Benefits of VoIP Call Centres for Small-Medium Businesses
Image 15th September 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Traditional, landline-based, call centres can be very expensive to run, which for years made them an exclusive advantage for large companies that could afford such extra expenses. This is no longer the case. New VoIP technology has allowed modern businesses of all sizes to enjoy a call centre solution at a very affordable price. VoIP
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VoIP and 999 calls – The full story
Image 31st July 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

One of the advantages of Voice Over IP telephony (VoIP) is that it’s not linked to a specific location. You can choose any geographical number for your business no matter where you are actually located and your clients will be able to reach you paying only the standard fees of a local call. Unfortunately, this
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Is VoIP legal around the world?
Image 15th July 2018 Business,Guide,Telecoms VIP VoIP Website Admin

There’s no doubt that VoIP’s popularity is increasing on a daily basis. People from around the world are using famous VoIP applications such as Viber and WhatsApp to send messages and call their friends and beloved ones. However, despite the limitless features of VoIP, you’ll be surprised to know that it’s blocked in many countries around
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VoIP Jitters – Can you defeat them?
Image 30th June 2018 Business,Infographic,Telecoms,Troubleshooting,VIPVoIP VIP VoIP Website Admin

There is no doubt that VoIP telephony is one of the greatest inventions in the telecommunication industry. It has helped to save a lot of money for today’s businesses while offering them endless features and more possibilities. However, VoIP users sometimes experience poor voice quality or what we call “jitters”. So, what are jitters and how
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VoIP Virtual Conference Calls
Image 15th June 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

Time management is key to the success of any business no matter what industry you work in. Many businesses today are using VoIP, especially those working in multiple locations or with remote workers, due to its countless features that offer swift solutions and advanced tools to help them improve their productivity and facilitate every day’s
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VoIP call recording – GDPR and PCI implications
Image 18th April 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It is very common nowadays for companies around the world to record telephone conversations with their clients, either for training and monitoring purposes, quality assurance or to review clients’ complaints. VoIP’s call recording feature has proven to be a very useful tool to improve the efficiency of the work and provide a better experience for
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VoIP For Dummies – Part 1
Image 13th March 2018 Business,Guide,Telecoms VIP VoIP Website Admin

VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook
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Track the performance of your sales and service teams with VoIP
Image 30th January 2018 Business,Telecoms,VIPVoIP VIP VoIP Website Admin

It’s important for any business to establish a stable position in the market, invest in new resources and develop innovative and more effective strategies to reach more clients and increase sales. To do so, you need a well-trained team that you can count on in achieving your business goals and performing to the highest standard
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7 Ways VoIP will boost your marketing strategy
Image 24th January 2018 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
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