Category: Guide
Category: Guide
7 Ways VoIP will boost your marketing strategy
The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
Details
VoIP call hunting
Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
Details
How to setup call hunting on the VIP VoIP system
To setup a new Hunt Group, sign in to your VoIP online control panel and click on the “Add new hunt group” button. You’ll then see the below window in which you’ll choose on what extension the hunt group will be activated and the name of your hunt group. Then click “Add Hunt-Group Extension” button.
Details
Best practices for using a laptop to make a call through VoIP
When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your office, use a small application installed on your mobile or your tablet, or simply use your PC or laptop to make calls. Here are two pieces of advice to get
Details
VoIP Sales Pitch
Do you want to be a VoIP reseller or VoIP dealer, but don’t know where to start? Here’s our sales pitch guide to help you give it your all when your selling VoIP to potential customers. Remember the type of business you are selling VoIP to, understanding their needs and know what’s important to them. On
Details
Do you need a Call Centre Solution?
When we think of call centres, we think of huge companies with thousands of phones and phone users sitting in vast offices normally in opposite ends of the earth to their callers. Call centres get a bad reputation but it is not always earned. Call centres don’t have to be a thousand miles away from
Details
‘Has my VoIP been hacked?’ VoIP Hacking: What to Spot
Here at VIP VoIP, VoIP security is a top priority and we work with our clients to make sure they know their systems and data are in safe hands. We monitor our systems constantly to spot any potential hacks but it is always good to see hacker signs yourself so you are aware of it
Details
How To Choose a VoIP Provider
We’ve an updated article on how to choose a VoIP Provider here. You’ve decided to get a VoIP telecommunications system for your company but how do you go about it. The first thing you’re going to need is a VoIP provider to supply your system also any additional hardware required. Choosing a VoIP provider can
Details
How To Choose The Right VoIP Telephone System
Don’t mess it up! If you’ve decided you need a telephone system or an upgrade to your existing one for your business, you need to make sure you make the right decision. Take your time and look through our top topics to think about when making the correct choice. As with all business plans you
Details
VoIP Call Recording Service
At VIP VoIP we realise people are not machines. While we all strive to be the best at our jobs none of us can claim to have perfect recall. That’s why having call recording can be essential for getting complete clarity and never missing information. Whether it’s a legal matter that needs a clear record
Details