Category: Guide
Category: Guide
Best practices for using a laptop to make a call through VoIP
When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your office, use a small application installed on your mobile or your tablet, or simply use your PC or laptop to make calls. Here are two pieces of advice to get
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VoIP Sales Pitch
Do you want to be a VoIP reseller or VoIP dealer, but don’t know where to start? Here’s our sales pitch guide to help you give it your all when your selling VoIP to potential customers. Remember the type of business you are selling VoIP to, understanding their needs and know what’s important to them. On
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Do you need a Call Centre Solution?
When we think of call centres, we think of huge companies with thousands of phones and phone users sitting in vast offices normally in opposite ends of the earth to their callers. Call centres get a bad reputation but it is not always earned. Call centres don’t have to be a thousand miles away from
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‘Has my VoIP been hacked?’ VoIP Hacking: What to Spot
Here at VIP VoIP, VoIP security is a top priority and we work with our clients to make sure they know their systems and data are in safe hands. We monitor our systems constantly to spot any potential hacks but it is always good to see hacker signs yourself so you are aware of it
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How To Choose a VoIP Provider
We’ve an updated article on how to choose a VoIP Provider here. You’ve decided to get a VoIP telecommunications system for your company but how do you go about it. The first thing you’re going to need is a VoIP provider to supply your system also any additional hardware required. Choosing a VoIP provider can
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How To Choose The Right VoIP Telephone System
Don’t mess it up! If you’ve decided you need a telephone system or an upgrade to your existing one for your business, you need to make sure you make the right decision. Take your time and look through our top topics to think about when making the correct choice. As with all business plans you
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VoIP Call Recording Service
At VIP VoIP we realise people are not machines. While we all strive to be the best at our jobs none of us can claim to have perfect recall. That’s why having call recording can be essential for getting complete clarity and never missing information. Whether it’s a legal matter that needs a clear record
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Shared VoIP Phone Book Service
A shared VoIP phone book service allow your organisation to maintain a central list of contacts that can be shared with all the phones in your organisation. This greatly reduces the time and hassle spent managing individual contact lists in phones. Updates to the central list are rapidly propagated across your organisation making sure everyone is
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How to Escape Phone Contracts
What can you do if you are tied into a long telephone services contract and you want to change your supplier? Most suppliers would ask you to pay a hefty cancellation charge but you do not have to accept that. Times have changed and Ofcom has becoming stricter with suppliers. You are entitled to switch
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What is PBX?
What is PBX or Private Branch Exchange? It is a telephone system used within a business or organisation that allows for calls between the organisations users on local lines while also allowing all users to share a certain number of external phone lines. For example; a retail shop could use its internal lines to connect
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