Category: Guide
Category: Guide
Shared VoIP Phone Book Service
A shared VoIP phone book service allow your organisation to maintain a central list of contacts that can be shared with all the phones in your organisation. This greatly reduces the time and hassle spent managing individual contact lists in phones. Updates to the central list are rapidly propagated across your organisation making sure everyone is
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How to Escape Phone Contracts
What can you do if you are tied into a long telephone services contract and you want to change your supplier? Most suppliers would ask you to pay a hefty cancellation charge but you do not have to accept that. Times have changed and Ofcom has becoming stricter with suppliers. You are entitled to switch
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What is PBX?
What is PBX or Private Branch Exchange? It is a telephone system used within a business or organisation that allows for calls between the organisations users on local lines while also allowing all users to share a certain number of external phone lines. For example; a retail shop could use its internal lines to connect
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Troublesome Router Solutions
One of the essential components in any VoIP system is the Internet connection. Without a reliable Internet connection, VoIP can quickly become a frustrating experience. Crucial to a reliable connection is the router. This often-overlooked component is the one thing keeping us all online. When it comes to routers and VoIP you tend to get
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Basic VoIP User Guide
This basic VoIP user guide explains how to do routine operations on your telephone system. The basic functions, such as transferring calls, managing voicemail and arranging simple conference calls, are explained thoroughly. If you wish to learn how to set up the more advanced features of the system then we can supply you with a comprehensive system
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VoIP Hot Desking Guide for End Users
Please follow the simple instructions below to learn how to hot desk using your VoIP telephony system To log in to Hot Desking – *71XXX For logging in to Call Queue – *73XXX For logging out of all Call Queues – *74 To log out of Hot Desking – *72 Generally you will want to
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