Category: Guide
Category: Guide
Five Signs You Need a VoIP System
When was the last time you used a landline to make a call? A simple question that quickly and undoubtedly tells you one truth: Landlines are coming to an end. These wired telephones that once were a great solution have become unpractical in a world where everyone seeks flexible and convenient solutions. Today, more and
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VoIP Shared Telephone Directory
A VoIP shared phone directory is a very useful feature that allows you to create a phone book that includes all the contact details of your customers and employees and share it with all the telephone devices that are connected to your VoIP system. Thus, all your employees will have immediate access to this phone
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What is VoIP Click-to-Call feature?
VoIP click-to-dial or click-to-call feature is a form of web-based communication by which a user clicks directly on a phone number written on a website page and immediately places a call. This feature has evolved to facilitate communications between people and allows them to call any number they find online easily without the need to
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VoIP and 999 calls – The full story
One of the advantages of Voice Over IP telephony (VoIP) is that it’s not linked to a specific location. You can choose any geographical number for your business no matter where you are actually located and your clients will be able to reach you paying only the standard fees of a local call. Unfortunately, this
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Is VoIP legal around the world?
There’s no doubt that VoIP’s popularity is increasing on a daily basis. People from around the world are using famous VoIP applications such as Viber and WhatsApp to send messages and call their friends and beloved ones. However, despite the limitless features of VoIP, you’ll be surprised to know that it’s blocked in many countries around
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Purchased on-Premise, Managed or Hosted VoIP
If you decided to join the technology of the future and use a VoIP telephone system in your business, the first thing that you’ll need to choose is whether you need a purchased on-premise, managed or hosted VoIP system. In this article, we will explain the pros and cons of each type to help you
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How to setup Auto-Attendant extensions
A VIP VoIP Auto-Attendant (also known as the digital receptionist) is a voice menu that answers incoming calls and directs the caller to the right extension without the need for a human operator. This could be something like “Thank you for calling VIP VoIP. Press 1 for customer service, press 2 to make a sales
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VoIP For Dummies – Part 2
Voice Over IP (VoIP) has developed rapidly during the past two decades. It evolved from an obscure technology known by few into a reliable communication system widely used by businesses the world over. VoIP is very affordable, highly configurable and offers countless features and benefits for its users that go way beyond the capabilities
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VoIP For Dummies – Part 1
VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook
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GDPR & VoIP: Here’s what you need to know
What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national legislations into one EU law. The legislation would be applicable to all businesses that handle any EU nationals’ data no matter where
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