Category: Guide
Category: Guide
Five Signs You Need a VoIP System
When was the last time you used a landline to make a call? A simple question that quickly and undoubtedly tells you one truth: Landlines are coming to an end. These wired telephones that once were a great solution have become unpractical in a world where everyone seeks flexible and convenient solutions. Today, more and
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What is VoIP Click-to-Call feature?
VoIP click-to-dial or click-to-call feature is a form of web-based communication by which a user clicks directly on a phone number written on a website page and immediately places a call. This feature has evolved to facilitate communications between people and allows them to call any number they find online easily without the need to
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VoIP and 999 calls – The full story
One of the advantages of Voice Over IP telephony (VoIP) is that it’s not linked to a specific location. You can choose any geographical number for your business no matter where you are actually located and your clients will be able to reach you paying only the standard fees of a local call. Unfortunately, this
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Purchased on-Premise, Managed or Hosted VoIP
If you decided to join the technology of the future and use a VoIP telephone system in your business, the first thing that you’ll need to choose is whether you need a purchased on-premise, managed or hosted VoIP system. In this article, we will explain the pros and cons of each type to help you
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VoIP For Dummies – Part 2
Voice Over IP (VoIP) has developed rapidly during the past two decades. It evolved from an obscure technology known by few into a reliable communication system widely used by businesses the world over. VoIP is very affordable, highly configurable and offers countless features and benefits for its users that go way beyond the capabilities
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VoIP For Dummies – Part 1
VoIP stands for Voice Over Internet Protocol and is a technology that allows users to make and receive telephone calls using an Internet connection. It can also be referred to as “IP telephony” or “cloud telephony”. You might not realise it but common examples of VoIP are the voice chat functions within Skype, Viber, Facebook
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GDPR & VoIP: Here’s what you need to know
What is GDPR? The General Data Protection Regulation (GDPR) will be enforced on 25th May 2018. This new legislation replaces the 1995 Data Protection Act (DPA) and aims at unifying separate EU national legislations into one EU law. The legislation would be applicable to all businesses that handle any EU nationals’ data no matter where
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7 Ways VoIP will boost your marketing strategy
The rapid growth of VoIP systems and their endless features have made them the number one choice for many businesses around the world. However, many still don’t realise that VoIP is more than just a telephone system and that it can be used to improve the company positioning in the market and increase leads and
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VoIP call hunting
Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
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How to setup call hunting on the VIP VoIP system
To setup a new Hunt Group, sign in to your VoIP online control panel and click on the “Add new hunt group” button. You’ll then see the below window in which you’ll choose on what extension the hunt group will be activated and the name of your hunt group. Then click “Add Hunt-Group Extension” button.
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