Category: Guide

Category: Guide

How Recording VoIP Calls Helps Staff Learn and Develop
Image 2nd April 2019 Business,Guide VIP VoIP Website Admin

One of the key features of a business VoIP system is call recording. Along with allowing you to monitor inbound and outbound calls, you can also record them. Recording VoIP calls provides an excellent means of staff training and coaching, helping to hone your customer service, and to embed a culture of continual learning and
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Is VoIP Any Good? Common Myths Debunked
Image 20th February 2019 Guide VIP VoIP Team

In any business, change can be a challenge. For some, making a shift in their fundamental communications infrastructure is something that appears daunting, especially when it comes to making the right choice about their telecommunications network. VoIP, or  Voice over Internet Protocol, is now a well-established means of setting up business telecommunications, but because it
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Can VoIP Numbers Be Ported?
Image 31st January 2019 Guide,VIPVoIP VIP VoIP Website Admin

If you want to change your VoIP provider for any reason, such as seeking better contract conditions, cheaper packages or a better customer service, you might be worried about losing your existing VoIP numbers and what negative impact this could bring to your business. In this article, we will explain how to do this and
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How to Market Your VoIP Business?
Image 15th January 2019 Business,Guide,VIPVoIP VIP VoIP Website Admin

Voice over IP (VoIP) telephony has become a very popular choice among modern businesses, big or small. It offers limitless features and services that facilitate and improve the daily work of workers and provide a better experience for their clients. In the past 3 to 4 years, VoIP reselling business has become the centre of
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VoIP Traffic and Network Ports
Image 30th December 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

Have you ever wondered how the internet differentiates between different types of data; digital voice signals, websites, emails and so on? The answer can be as simple as how the post office works and deliver different types of parcels to people. It’s been done using ports’ numbers. What are ports and how do they work?
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How to Set Up Out-of-Hours Routing on VoIP
Image 13th December 2018 Guide,VIPVoIP VIP VoIP Website Admin

Many businesses in the UK close during the holidays season allowing their employees to enjoy the Christmas break with their families and make a fresh start in the new year. If your business is planning to close during the Christmas period as well; setting up Out-of-Hours routing (OOH) on your VIP VoIP system will help
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Is VoIP Suitable for Small Businesses?
Image 10th December 2018 Business,Guide VIP VoIP Website Admin

If you are a small business, you have probably already looked into VoIP and might be considering your telephony choices. You must have heard about the cost savings and benefits that VoIP can bring but may be wondering if they’re applicable to your small business, which may be a single site? We have good news;
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Why VoIP For Your Business?
Image 3rd December 2018 Business,Guide VIP VoIP Website Admin

If you’re on our website, the chances are that you already know what VoIP is and just want a little bit more information on the systems available or why VoIP is better than analogue phones. Read on to discover the many benefits of VoIP and why you should consider updating your existing solution. What is
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How to Become a VoIP Reseller
Image 30th November 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

VoIP reselling businesses have become very popular in this Internet of Things era, where communications has become the key to the success of any business. You can start reselling VoIP even with a small budget and you don’t have to be an expert in its advanced technology. All you need is the basic understanding of
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5 Reasons E-commerce Businesses Could Benefit From VoIP
Image 22nd November 2018 Business,Guide,VIPVoIP VIP VoIP Website Admin

We all know that VoIP is the future of communication for business (or if you’re not convinced, you can read more in our blog about the benefits of VoIP) but does that apply equally to all businesses? Or are some more suited to it than others? Unsurprisingly, as the UK’s best dedicated VoIP provider, VIP
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