Category: Business
Category: Business
Bank Holiday Weekend: Keeping Your Business Phones Running with VoIP
With the Easter Bank Holiday weekend looming, how important is it for your customers to still be able to reach you, and could VoIP help? One of the key business benefits of being online is that it gives people access to you out of hours. This also means your business can potentially reach international audiences
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How Recording VoIP Calls Helps Staff Learn and Develop
One of the key features of a business VoIP system is call recording. Along with allowing you to monitor inbound and outbound calls, you can also record them. Recording VoIP calls provides an excellent means of staff training and coaching, helping to hone your customer service, and to embed a culture of continual learning and
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How VoIP Gives You Two-in-One Communications
Business communications can be demanding on time and resources. For SMEs, often the option is to use a mobile phone for both business and personal use. The problem is that the busier you then become, the more unmanageable a single phone solution can be. Fortunately, VoIP provides the kind of flexibility business owners need, offering
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Brexit and VoIP
Will Brexit affect the telecoms industry? At the time of writing this, the one thing Brexit definitely adds up to is uncertainty, without a clear deal or no deal conclusion in sight. However, there are implications for telecoms in whatever form Brexit eventually takes. These implications concern potential changes to data and telecoms, future
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Essential Bits of Kit Every Office Needs
From the smallest businesses to huge companies, there are certain bits of kit that are essential to keep your office ticking over. Essential office kit ensures that tasks get done efficiently and that staff are safe too. Here are our top five bits of office kit. 5 Essential Pieces of Office Kit Here are
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Darwin Day: The Evolution of VoIP
Charles Darwin made an incredible impact on science and scientific processes, developing the theory of evolution and making a huge breakthrough in understanding the origins of the human species and life on earth. February 12 is International Darwin Day, celebrating our hunger for truth, and the rewards that being constantly curious can bring. At VIP
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Making Your Business’ Data Secure for Safer Internet Day
Safer Internet Day is upon us. As VoIP resellers we are often asked how we recommend people make their business’ data secure. Whether you are looking to resell VoIP services, or are looking for a VoIP solution of your own, you are bound to have similar questions about using the internet safely, without putting
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New Year, New Phones!
Now that we are at the end of January and your business has got back into the swing of things, you will probably be looking for ways to improve your systems and how things work. If you came back from the Christmas holidays and found that your phone systems had been a nightmare, or
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How to Market Your VoIP Business?
Voice over IP (VoIP) telephony has become a very popular choice among modern businesses, big or small. It offers limitless features and services that facilitate and improve the daily work of workers and provide a better experience for their clients. In the past 3 to 4 years, VoIP reselling business has become the centre of
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VoIP Traffic and Network Ports
Have you ever wondered how the internet differentiates between different types of data; digital voice signals, websites, emails and so on? The answer can be as simple as how the post office works and deliver different types of parcels to people. It’s been done using ports’ numbers. What are ports and how do they work?
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