Category: Business
Category: Business
VoIP Call Centres
New processes, services and technology are introduced into businesses to make the customer experience better – we live in an age where excellent customer service is seen as the key factor for customers recommending or using a brand again. With advances in technology, the customer journey is continually made better and businesses need to adopt
Read More
Mastering Your Call Centre Wallboard Solution
VoIP Call centres often have a display that both call handlers and managers can see featuring vital call statistics. Known as a wallboard, these stats can be displayed across screens on call centre walls, call handler screens, manager screens and in some cases, on mobile apps. They act as a visual way to display real-time
Read More
VoIP For Care Homes
VIP VoIP has several solutions that can be perfectly tailored for specific industries, one such industry is the care sector, primarily care homes. If you’re a care home manager or provide services to the care industry, read on to find out why VoIP is an ideal choice for care home settings. Care Requirements Care homes
Read More
Struggling To Convince Smaller Businesses Of The Benefits Of VoIP?
Small business owners might think VoIP all sounds a bit too fancy and high tech to suit their modest requirements or budget. This post will dispel a few of those myths, proving that a VoIP phone solution is ideal, even for the smallest of businesses. Small Business Concerns After many years of providing VoIP solutions
Read More
Setting Up A Home Office
There is no doubt that the Coronavirus pandemic has made massive changes to the way we work – more people are now working from home than ever. For some, this is just a temporary change, but others are now reviewing the way we work and asking; ‘why didn’t we always work from home?’. It remains
Read More
Top Business Phone Line Providers (It Could Be You!)
At VIP VoIP we’ve been in the business of selling phone lines, VoIP, and telecoms for many years and know a thing or two when it comes to the best business phone line providers and systems. We make no secret of the fact that when it comes to business phone lines, we heartily recommend a
Read More
Can VoIP Be Used Internationally?
Yes, VoIP can be used internationally. In fact, many businesses and homes choose to use VoIP specifically because they make so many international calls. When using VoIP to make phone calls, the call is placed over the internet instead of the traditional Public Switched Telephone Network (PSTN) or landline. Using VoIP to call internationally is
Read More
Why Choose VIPVoIP As Your Reseller Partner
Choosing a VoIP reseller partner needn’t be hard work or confusing. It is about choosing a partner you can trust and rely on. When you become a VoIP reseller you have the potential to earn more money, provide a better service to your clients, and build customer loyalty. Let’s have a look at why
Read More
Selling VoIP To Home Workers
More and more businesses around the world are deciding to implement working from home on a more permanent basis. The opportunities for selling VoIP to home workers are vast and yours for the taking! There has never been a better time to become a VoIP reseller. People are no longer chained to their desks but
Read More
VoIP & IoT (Internet Of Things)
VoIP and the IoT are set to combine to make life easier for businesses and homes around the world. More of our business processes are going to become automated and free up time and resources for truly great things. But first, let’s get the jargon out of the way. You can be forgiven for
Read More