Month: April 2019

Month: April 2019

common telephone scams
Honesty Day: Common Telephone Scams
30th April 2019 Telecoms VIP VoIP Website Admin

Honesty Day is a national day in America, on 30 April, but it also marks the perfect opportunity to look at common telephone scams that can have a global impact, and that affect businesses here in the UK. While some forms of scamming are based on long-established tactics, others are relatively new. This makes it
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out of office call answering
Bank Holiday Weekend: Keeping Your Business Phones Running with VoIP
16th April 2019 Business VIP VoIP Website Admin

With the Easter Bank Holiday weekend looming, how important is it for your customers to still be able to reach you, and could VoIP help? One of the key business benefits of being online is that it gives people access to you out of hours. This also means your business can potentially reach international audiences
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Training and teaching with voip
How Recording VoIP Calls Helps Staff Learn and Develop
2nd April 2019 Business,Guide VIP VoIP Website Admin

One of the key features of a business VoIP system is call recording. Along with allowing you to monitor inbound and outbound calls, you can also record them. Recording VoIP calls provides an excellent means of staff training and coaching, helping to hone your customer service, and to embed a culture of continual learning and
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two in one communications
How VoIP Gives You Two-in-One Communications
2nd April 2019 Business VIP VoIP Website Admin

Business communications can be demanding on time and resources. For SMEs, often the option is to use a mobile phone for both business and personal use. The problem is that the busier you then become, the more unmanageable a single phone solution can be. Fortunately, VoIP provides the kind of flexibility business owners need, offering
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