VoIP Provider : 5 things we do better than our competitors

VoIP Provider : 5 things we do better than our competitors
26th September 2016 No Comments VIPVoIP VIP VoIP Website Admin

We don’t mean to blow our own trumpet but we are a great VoIP provider and we want you to know why our services are better then the rest. As a small business we pride ourselves on being more adaptable and willing to change to create the right service for our customers. We think it’s particularly important to be transparent in all our work so you know exactly what you are getting and make the right decision for your business.

No lengthy Contracts

We don’t believe we need to tie our customers in to lengthy contracts to keep them with us, our services speak for themselves. You can sign up to our hosted VoIP services and leave them whenever you want. It’s like a trial period with no end. You can use the services till you get comfortable and if you find they are not working for your business or users you simply can stop using our services with no hard sell to keep you on if it isn’t right for you. We found this especially useful for first time VoIP users as they can experience the benefits and workings of the system without the financial commitment of a 12 month plus contract.

No Set Up Fee or Product Commitment

Still on the trait of not tying our customers down, we don’t charge a set up free or make you use our hardware. This is once again to allow you to try out our services and find the right fit for you. We also encourage our users to use existing phone hardware as it means they will be already familiar with it allowing quick set up. Utilising older handsets also means you don’t have to spend that extra money on equipment to get your VoIP system up and running. For those who are just starting out we do have products that are perfectly compatible and can be up and running within a few minutes of connectivity.

Personalisation

At heart, our team are software developers, we love to experiment and change things up. We feel very comfortable in offering an entirely bespoke service to our end users so they can get exactly what they need. We work with other software partners to expand our features and improve the service we can offer. Not all businesses are the same and we work with a huge array of different sized ones, from micro one man bands to thousand phone call centres, so we know the challenges are different for each company. We will work with you to create the package your customers need.

24 Hour Support Guaranteed

We supply phones around the world in different time zones so we make sure our clients have access to our dedicated support team 24 hours a day. We know that problems don’t just occur in the nine to five so we plan for out of hours help because it’s normally when you need it most.

Transparency and Truth

As we mentioned in the introduction we hold transparency as a high trait in our organisation. We believe in running an ethical organisation where we provide our customers with exactly what they need while also running a competitive business. We want to work with businesses to create packages that fit the company dynamic and their services without encouraging customers to buy expensive add-ons or tie them in to unfair terms. Our customers should know exactly what they are paying for and what they get.