Category: Guide

Category: Guide

VoIP call hunting
Image 6th December 2017 Business,Guide,Telecoms,VIPVoIP VIP VoIP Website Admin

Running a business of any type is not an easy task, especially when you are competing against thousands of businesses in the same market. It is even harder when you run a business with multiple locations or if the nature of your job requires that you often work outside of your office. One of the
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Best practices for using a laptop to make a call through VoIP
Image 16th October 2017 Business,Guide,Telecoms VIP VoIP Website Admin

When it comes to making a call, Voice over IP (VoIP) gives you many possibilities. You can call through the VoIP telephone devices at your office, use a small application installed on your mobile or your tablet, or simply use your PC or laptop to make calls. Here are two pieces of advice to get
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Do you need a Call Centre Solution?
Image 1st March 2017 Business,Guide VIP VoIP Website Admin

When we think of call centres, we think of huge companies with thousands of phones and phone users sitting in vast offices normally in opposite ends of the earth to their callers. Call centres get a bad reputation but it is not always earned. Call centres don’t have to be a thousand miles away from
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‘Has my VoIP been hacked?’ VoIP Hacking: What to Spot
Image 30th January 2017 Guide VIP VoIP Website Admin

Here at VIP VoIP, VoIP security is a top priority and we work with our clients to make sure they know their systems and data are in safe hands. We monitor our systems constantly to spot any potential hacks but it is always good to see hacker signs yourself so you are aware of it
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How To Choose a VoIP Provider
Image 23rd January 2017 Business,Guide VIP VoIP Website Admin

You’ve decided to get a VoIP telecommunications system for your company but how do you go about it. The first thing you’re going to need is a VoIP provider to supply your system also any additional hardware required. Choosing a VoIP provider can be a little confusing, considering what a competitive and growing market it
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How To Choose The Right VoIP Telephone System
Image 23rd January 2017 Business,Guide VIP VoIP Website Admin

Don’t mess it up! If you’ve decided you need a telephone system or an upgrade to your existing one for your business, you need to make sure you make the right decision. Take your time and look through our top topics to think about when making the correct choice. As with all business plans you
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How to Escape Phone Contracts
Image 24th November 2016 Guide VIP VoIP Website Admin

What can you do if you are tied into a long telephone services contract and you want to change your supplier? Most suppliers would ask you to pay a hefty cancellation charge but you do not have to accept that. Times have changed and Ofcom has becoming stricter with suppliers. You are entitled to switch
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What is PBX?
Image 31st October 2016 Guide VIP VoIP Website Admin

What is PBX or Private Branch Exchange? It is a telephone system used within a business or organisation that allows for calls between the organisations users on local lines while also allowing all users to share a certain number of external phone lines. For example; a retail shop could use its internal lines to connect
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VoIP Hot Desking Guide for End Users
Image 8th August 2016 Guide VIP VoIP Website Admin

Please follow the simple instructions below to learn how to hot desk using your VoIP telephony system To log in to Hot Desking – *71XXX For logging in to Call Queue – *73XXX For logging out of all Call Queues – *74 To log out of Hot Desking – *72 Generally you will want to
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