Our Services

The Future of Telephony

VoIP usage is growing fast. Within 10 years it will be the standard technology for business telephone systems as BT phases out is ageing ISDN services. <br /> <br /> Why should you care? Because VoIP telephone solutions cost less to operate and because they offer more features and much greater flexibility than regular PBX systems with fixed lines. Your numbers will no longer be tied to fixed lines. You can move your numbers wherever you want and you can have as many new numbers as you like with any area codes you like. Read More

How Does it work?

We set up a telephone switchboard for you which runs on a hosted internet server in our data centre. We supply you with a set of new VoIP telephones that connect via your broadband service to the hosted switchboard. All your calls (in and out) are made over the internet connection. Depending on the speed of your broadband service you can make or receive up to 30 calls at the same time with no loss of call quality. That is equivalent to the capacity of 30 standard lines but without the expense of all the line rentals. Your VoIP phones can be used anywhere in the world and they will still make and receive calls on your business number with no extra costs. Read More

What does it do?

Our VoIP switchboard system can do anything that you could possibly want from a telephone system – all for a flat monthly service charge. Play greeting messages to your callers - ring several phones at the same time or in sequence – put callers into a queue – redirect calls to your mobiles automatically when you are out – transfer calls to internal extensions or to mobiles – set up three-way conference calls – record voicemail message and forward these to your email address – record telephone conversations – and more. Read More


Mainly because you will have the best possible customer experience at a fair price and on fair terms. You will almost certainly save money and you will not have to sign a long-term contract. No two businesses are exactly alike so we treat you as an individual. We take time to understand your situation and we give you honest advice about the best way to meet your needs. We then take complete responsibility for providing a working solution for you. We have a “here and now” attitude to solving problems. Whenever you call us one of our team will deal with your call promptly in person with no machines and no queuing. No contract –means that you only stay loyal to us if we serve you properly. Read More

Latest Posts

  • Why working remotely works
    30th January 2017 / No Comments / Business

    There are lots of benefits for both staff and businesses when it comes to working remotely and using VoIP for your telecommunications can make the switch to remote working even easier. Being able to communicate effectively with your remote workers is key to running your business smoothly and keeping productivity high. Using a VoIP phone

  • ‘Has my VoIP been hacked?’ VoIP Hacking: What to Spot
    30th January 2017 / No Comments / Guide

    Here at VIP VoIP, VoIP security is a top priority and we work with our clients to make sure they know their systems and data are in safe hands. We monitor our systems constantly to spot any potential hacks but it is always good to see hacker signs yourself so you are aware of it

  • How To Choose a VoIP Provider
    23rd January 2017 / No Comments / Business,Guide

    You’ve decided to get a VoIP telecommunications system for your company but how do you go about it. The first thing you’re going to need is a VoIP provider to supply your system also any additional hardware required. Choosing a VoIP provider can be a little confusing, considering what a competitive and growing market it

  • How To Choose The Right VoIP Telephone System
    23rd January 2017 / No Comments / Business,Guide

    Don’t mess it up! If you’ve decided you need a telephone system or an upgrade to your existing one for your business, you need to make sure you make the right decision. Take your time and look through our top topics to think about when making the correct choice. As with all business plans you

  • How to Escape Phone Contracts
    24th November 2016 / No Comments / Guide

    What can you do if you are tied into a long telephone services contract and you want to change your supplier? Most suppliers would ask you to pay a hefty cancellation charge but you do not have to accept that. Times have changed and Ofcom has becoming stricter with suppliers. You are entitled to switch

  • What is PBX?
    31st October 2016 / No Comments / Guide

    What is PBX or Private Branch Exchange? It is a telephone system used within a business or organisation that allows for calls between the organisations users on local lines while also allowing all users to share a certain number of external phone lines. For example; a retail shop could use its internal lines to connect

  • VoIP Case Study: Language Interpretation Service
    26th September 2016 / No Comments / Business,VoIP Case study

    “We provide language translation and interpretation services for businesses and public agencies. It is a competitive market and we are constantly looking for new ways to differentiate ourselves and to be more efficient. We were looking for a new telephone system to help us. With the VIP VoIP system we can give each of our

  • VoIP Provider : 5 things we do better than our competitors
    26th September 2016 / No Comments / VIPVoIP

    We don’t mean to blow our own trumpet but we are a great VoIP provider and we want you to know why our services are better then the rest. As a small business we pride ourselves on being more adaptable and willing to change to create the right service for our customers. We think it’s particularly

  • VoIP Hot Desking Guide for End Users
    8th August 2016 / Comments Off on VoIP Hot Desking Guide for End Users / Guide

    Please follow the simple instructions below to learn how to hot desk using your VoIP telephony system To log in to Hot Desking – *71XXX For logging in to Call Queue – *73XXX For logging out of all Call Queues – *74 To log out of Hot Desking – *72 Generally you will want to

  • Environmental Benefits of VoIP
    8th August 2016 / Comments Off on Environmental Benefits of VoIP / Business

    As more and more businesses look to cutting their carbon footprint, both for environmental benefits and profit margins, they are looking into every aspect of the company to see where savings can be made. One of the top places which can have a real mark on reducing your energy foot print is transferring to a

  • The Importance of Business Broadband
    30th June 2016 / Comments Off on The Importance of Business Broadband / Business

    With more and more services moving online your businesses internet connection needs to be up to the job of handling lots of usage. Having a good internet connection can have a massive impact on productivity and the image you portray to customers. The International Telecommunications Union (ITU) advised that a 10% increase in fast broadband

  • Benefits of Business VoIP
    30th June 2016 / Comments Off on Benefits of Business VoIP / Business

    We love to promote VoIP, it’s our business, but the reason to promote it isn’t down just to our business but yours as well. We genuinely believe that this is the future of telephony and can provide so many wonderful solutions for businesses, big and small, so that they too can improve their company and

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Become a Better Business with VoIP

Get VoIP today Even the very smallest of businesses can now take advantage of sophisticated “big company” call handling features – such as queue management, music-on-hold and automatic responders - without having to spend money on expensive hardware.